Terms and Conditions

Effective Date: January 2024

1. Introduction

Welcome to Papaya Autohaus, an online platform for purchasing automotive parts and related products. These Terms and Conditions govern your access to and use of our services, including the purchase of automotive products, use of the website, and any related services provided. By accessing or using this website, you agree to comply with and be bound by these Terms.

If you do not agree to these terms, please refrain from using our platform.

2. Acceptance of Terms

By using Papaya Autohaus, you agree to be bound by these Terms and Conditions, including any modifications or updates made to these terms. We reserve the right to change or update these Terms at any time. Changes will take effect immediately upon posting to the site, and your continued use of the platform constitutes your acceptance of the updated terms.

3. User Responsibilities

Eligibility:

To use this platform, you must be at least 18 years old and capable of entering into a legally binding agreement. By accessing this platform, you represent that you meet these requirements.

Account Creation:

Some features of the platform may require you to create an account. You agree to provide accurate and current information and to keep your account secure. You are responsible for maintaining the confidentiality of your login credentials.

4. Use of Services

Permitted Use:

You agree to use our website for lawful purposes only. You may not engage in any activities that interfere with the functioning of the platform, violate any laws, or harm other users.

Prohibited Activities:

You are prohibited from uploading or distributing harmful, illegal, defamatory, or abusive content, or engaging in activities like hacking or fraud.

5. Product Listings and Purchases

Product Information:

We strive to provide accurate and up-to-date product descriptions, images, and prices. However, we do not guarantee the accuracy or completeness of any product information. Product availability and pricing may change without notice.

Order Acceptance:

All orders placed through Papaya Autohaus are subject to the seller's acceptance. Even if we confirm your order, the seller has the right to accept or decline the order at their discretion, especially in cases of errors or inaccuracies in product information, pricing, or stock availability. Papaya Autohaus is not responsible for any cancellations or refusals by the seller.

6. Shipping, Returns, and Warranty

Shipping:

Shipping is handled directly by the seller. As a platform, Papaya Autohaus facilitates and mediates the process, but the seller is responsible for fulfilling and shipping the order to the customer.

Shipping fees, delivery times, and available shipping methods will be determined by the seller and provided at checkout. You are responsible for ensuring that the shipping information you provide is accurate.

If you have any issues with shipping, such as delays or lost packages, please contact the seller directly. Papaya Autohaus will assist with mediation between the customer and the seller when needed.

Returns:

Returns are handled directly between the buyer and the seller. Papaya Autohaus provides a platform for communication, but we do not directly manage returns. If you wish to return an item, please contact the seller directly to inquire about their return policy.

Each seller has their own return policy, which may vary by product. Please refer to the seller’s specific return policy on the product page or communicate with the seller for detailed instructions.

Warranty:

Warranties are handled directly between the buyer and the seller. Any warranty claims must be addressed with the seller from whom the product was purchased. Papaya Autohaus does not manage warranty claims, but we facilitate communication between the buyer and the seller if needed.

Each product may have its own warranty terms, so please check the product page or contact the seller directly for warranty details and how to make a claim.

7. Intellectual Property

All content on the website, including images, text, logos, and product designs, are the property of Papaya Autohaus or our licensors and are protected by intellectual property laws. You may not use or reproduce any content from the platform without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Papaya Autohaus shall not be liable for any damages arising from your use or inability to use the platform, including any direct, indirect, incidental, or consequential damages. This includes damages related to product defects, shipping issues, or misuse of the products.

You agree to indemnify and hold Papaya Autohaus harmless from any claims, losses, damages, or expenses arising from your use of the platform.

9. Privacy Policy

Your use of this platform is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

10. Termination and Suspension

We reserve the right to suspend or terminate your access to the platform at our discretion if we believe you have violated these Terms and Conditions. Upon termination, your right to access and use the platform will immediately cease.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Malaysia.

12. Miscellaneous

Severability:

If any provision of these Terms and Conditions is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement:

These Terms and Conditions, together with any additional terms and policies, constitute the entire agreement between you and Papaya Autohaus regarding your use of the platform.