Privacy Policy

Effective Date: January 2024

Papaya Autohaus respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines the types of personal data we collect, how we use it, and your rights regarding your personal information.

By using our platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information when you visit our website, create an account, make a purchase, or interact with our platform in any way. The types of personal information we may collect include:

• Personal Identification Information: Name, email address, phone number, billing address, shipping address, etc.
• Payment Information: Credit card details or other payment methods.
• Account Information: Username, password, purchase history, etc.
• Technical Information: IP address, browser type, device information, and browsing behavior (via cookies and tracking technologies).

2. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: Process and fulfill your orders, communicate with you about your orders, and offer customer support.
• Account Management: Create and manage your account, personalize your shopping experience, and offer relevant product recommendations.
• Payment Processing: Process payments securely and verify your payment details.
• Marketing and Communication: Send you promotional emails, newsletters, and updates (you can opt out at any time).
• Improving Our Platform: Analyze how users interact with our website to improve features, services, and user experience.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

• Sellers: Since we are a platform connecting buyers with sellers, the information necessary to fulfill orders (e.g., shipping address) may be shared with the relevant seller.
• Service Providers: We may share your personal data with third-party vendors and service providers who help us operate the platform (e.g., payment processors, shipping providers, customer support).
• Legal Obligations: We may disclose your information if required by law or to protect our rights, safety, or the rights of others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files that are placed on your device when you visit our website. They allow us to:

• Remember your preferences and settings.
• Analyze site traffic and usage patterns.
• Improve site performance and functionality.

You can manage your cookie preferences in your browser settings. However, disabling cookies may limit your ability to use some features of the platform.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure servers, and access controls.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

As a user, you have the following rights regarding your personal information:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete personal data.
• Deletion: You may request the deletion of your personal data, subject to legal and contractual obligations.
• Withdrawal of Consent: You can withdraw your consent for processing your data at any time (e.g., by unsubscribing from marketing emails).
• Objection: You may object to the processing of your personal data for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us via our Contact Us page.

7. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your personal data is no longer required, we will securely delete or anonymize it.

8. Children’s Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please refer to our Contact Us page for more information.